Hello
You need a client debt management reduction plan to deal with those
instances when a customer keeps giving excuses or refuses to pay you.
When you’re not sure if your client doesn’t intend to pay you, try the
first following ideas. Perhaps there is a misunderstanding or your
debtor may be going through rough times and you could loose a potential
good client. As your invoices become more past due, you can use more
pressure. Here are some helpful procedures to follow:
• You should call the customer directly, instead of sending him/her e-mails, invoices, etc. and create a sense of urgency.
• Be precise with your client. You must give him/her a definite deadline for payment in full.
• You may want to offer your client a payment option: cash or check.
• Also, you could use a third party as an excuse. Tell your client that
you need the money to pay one of your suppliers or service providers.