I have read and heard that credit card companies are upping everyone's interest rate. I always thought it would never happen to me because I am one of those that never carries a balance. Well, it did!! It went up 2 %. Of course, when I called I got "Mandy" from India. She told me my only course of action is to close the account. She said they sent me something back in June, I don't remeber getting anything. I swear they go by a script and keep repeating the same thing over and over again. I asked to talk to her supervisor and all that got me was back on hold and then some other rep in India. Not only did they up my rate, they have not given me my points for using the card. This is the only reason I use the card. I charge everything on it and then cash in the points to get free gift cards - usually gas cards for when we travel. I know that just last year, I was able to call and get the rate lower just for asking. At that time, a rep from Ohio told me to call again in a few months to get it lower some more.
Moral of this story, read every piece of mail your credit card company sends.