Two days ago, my son on active duty in the Air Force, passed away. Yesterday I had to take and make so many phone calls both from the military and friends and family that I had to recharge my cell phone 4 times. I had no idea how many minutes I used but I knew it was a lot!
I called Cingular and asked them for hardship relief due to the circumstances and they gave me two times my normal plan minutes, plus the unused minutes on my son's account.
Sometimes, you just have to ask for what you need, but if you don't ask, you can never receive.
Kris