Think i've posted this before, but I cant remember! I know I know.. my mind is a terrible thing :)
Anywho.. on both issues. We have a little IGA supermarket in the next town over (Boyd) and they insist on walking you to your car and unloading the groceries. One of their guys is always a little rough with tossing the bags in the trunk, and I dont like paying for tomatoes that are fresh and whole, coming home to finding them cracked and leaking. So I finally told him I could unload them myself. He said I have to, store policy. I said well sweetie, you tend to toss them in a little roughly, so I understand you may have to walk out here with me, but unloading them into my own trunk is my policy. haha Fortunately he had a good sense of humor and laughed, and promised to be more gentle. I suspect since they just started this policy not long ago it may have been put in place to reduce what stores call 'shrinkage'. It's a little market in a very small town, so I doubt they have the security cameras like the mega mart stores.
As far as checking yourself out at a store.. I can understand them not wanting to raise prices. I mean, if they have to raise prices they will no longer be the best deal (walmart) and I know I would definitely go to a store that is kept cleaner, and has shorter checkout lines (albertson's) if the walmart prices were just as high as theirs. At the same time, I hate using them. They mess up on me too and I buy a lot of fresh produce and it seems like there is always at least one item I buy that isn't on their list and someone has to look it up manually, and I stand there watching my frozen food reach room temperature. Ugh!
We're definitely too automated, but I think this may have been how people felt back when gas stations started going self-service. I was born in 1965 so I dont remember much about it, I have a vague memory as a child of seeing someone clean the windshield, but this generation now has no idea what it was like to have someone put gas in your car, check the fluids, etc. Unless they live in one of the states that dont allow people to put gas in their own cars, like Oregon. But, that's another topic! lol