Dear All, Yesterday, as set forth in the monthly SNAP/Food Stamps thread, we shopped at Cala/Ralphs/Kroger.  In checking out, the clerk 1st received a notice "Not authorized".  Tehn she received 4 "Decline receipt" notices.  Then she told me that I had to pay some other way, so I gave her VISA.

I phoned Food Stamps & they said there is nothing wrong with my card, & that I had more than 4x teh Cala charge on my EBT.  They proved it because I had shopped successfully at Walgreens since the new monthly benefits flowed into the EBT.  They said to try another storee.

This made me decide to call Cala & complain to the manager.  He said, No problem.  Bring in the cash register receipt & your EBT & VISA cards, & we'll straighten it out.  And straighten it out he did.  I got credit on the VISA card & the charge went through on EBT.  I was really woerried for a while there!

Yours in HIm, Deb

 I'm glad you got it worked out. 

cyn

Dear Cyn Goldenblaise & Toni, Always glad to hear that good managemetn deserves reward!  Love in Him, Deb

 Good for you that you followed thru and got a refund on the Visa. 

It can be annoying when these reject notices appear on check-out and it looks as if it is your fault.  Somehow the store seldom assumes it is their equipment instead.  Edey

Thanks, dear Edey.  I'm slow to get annoyed, but do get anxious by things easily.  I feel that things are always my huge fault.  It is so nice for me when there are happy endings.  Love in Him,  Deb